The PT2399 gives one repeat by default. (Technically it gives a single delayed signal, which sounds like a repeat because it's mixed with the original signal). You get more repeats by feeding the delayed signal (pins 12 & 14) back into the chip input (pin 16).
The fact that you have a single repeat means that the PT2399 is doing its job, no need to mess with the voltage. Your problem is that the delayed signal is not reaching the pin 16 for some reason. I'm looking at the following schematic:
Since signal
is reaching the Mix (or Level) pot, the problem must be after the repeat and output paths diverge. The only components or connections it could possibly be are the 2k resistor, the 50k Repeat pot (and ground), the 22n cap (and ground), or the 5k resistor. My best guess: a bad repeat pot.
Reflow the solder joints to those components. If that doesn't work, pull the Repeat pot and measure it. If that doesn't work, pull each of those components one by one and measure/or replace them.
That should get you sorted. If not, check back in with us.